Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account information: your name, email address, phone number, password, and any preferences you save to your OOBIUKU account.
• Order and payment information: billing and delivery addresses, items purchased, order value in NGN or USD, and payment confirmation details. Card and bank details are processed by our third-party payment processor and are not stored on our servers.
• Usage information: the products you view, add to cart or wishlist, searches you run, and how you move through our store.
• Device and log information: IP address, browser type, device identifiers, operating system, and timestamps collected automatically when you use the site.

2. How We Use Your Information

• To process, fulfil, and deliver your orders of apparel, native wear, footwear, and accessories.
• To create and manage your account and provide customer support.
• To send order confirmations, delivery updates, and, where you have consented, marketing about new collections.
• To detect, prevent, and address fraud, abuse, and security issues.
• To improve our products, merchandising, and overall store experience.
• To comply with our legal and regulatory obligations in Nigeria.

3. Sharing & Disclosure

We do not sell your personal data. We share information only with parties that help us run our business, and only to the extent needed:

• Payment processors (such as TransactPay) to securely authorise and settle your payments.
• Logistics and delivery partners to ship your order to the address you provide.
• Technology providers that host our platform and provide analytics and communications tools on our behalf.
• Authorities or advisors where disclosure is required by Nigerian law or to protect our legal rights.

4. Data Security

We apply appropriate technical and organisational measures — including encryption in transit, access controls, and restricted staff access — to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard your data and to notify you and the relevant authorities of any material breach as required under the NDPR.

5. Your Rights Under the NDPR

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to our legal obligations.
• Object to or restrict certain processing, and withdraw consent at any time.
• Request a copy of your data in a portable format.
• Lodge a complaint with the Nigeria Data Protection Commission.

To exercise any of these rights, contact us using the details in the Contact section below.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart and wishlist, understand how the store is used, and improve your experience. You can control or disable cookies through your browser settings, though some features of the store may not work correctly without them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where changes are significant, take reasonable steps to notify you. Continued use of the store after an update means you accept the revised policy.

8. Contact Us

If you have questions about this policy or how we handle your data, please reach out:

• Email: humancapital@oobiuku.com
• Phone / WhatsApp: +234 703 005 0493
• Address: CLS 2, Whitesand Beach Estate, Ologolo, Lekki, Lagos, Nigeria

9. Governing Law

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR). For our full terms, see our Terms of Service.